Enquiries and booking
1, understand customer's shipment requirements: number, name, time of shipment, transshipment requirements.
2, according to customer needs, provide the corresponding service to the customer to compare and select:
The whole, LCL options: FCL and LCL transportation mode analysis comparing the advantages and disadvantages;
Different schedule, voyage selection, corresponding cost difference;
Port to port, DDU, DDP, the Ex - work, trade characteristics of the different transportation costs.
3, reminding customers of port and the port of destination and the special requirements for the special files, such as permit, MSDS, case, etc.
The goods shipment tracking
1, according to customer demand for booking, determine the bill of lading number and carrier S/O information.
2, query, and inform the shipping company plan and time into the box.
3, to provide customers send warehouse into the warehouse receipt or door to door packing plan. Can arrange on-site supervision of loading services.
4, door to door shipping business, is clear about the team packing requirements.
5, all customs clearance documents for first trial order, to remind customers goods declare elements, license, commodity inspection etc. Confirm the bill of lading information before.
6, tracking LCL port time and process incoming data, customs declaration, customs clearance time.
Inspection of the goods, to confirm whether the goods has a problem, and notify the customs broker deal.
Track inspection process, avoid the examination time is not more than time of shipping companies.
7, confirm the dock receipt release permit timely sent to the port.
8, tracking, wharf put off information, shipping information, and time of departure time. Is to point to point track on special circumstances.
9, send shipment information to foreign agents, arranged so that the subsequent in single, customs clearance, delivery, etc.
The goods shipped out follow-up
1, tracking, and urged the shipping company sign the bill, and arrange the MB/L and HB/L delivery customers.
2, tracking, customs warehouse receipt verification information, return a single formalities in time.
3, tracking shipping time of arrival, timely feedback to customers.
4, DDU/DDP cargo arrival notice (POD) to the customer.
5, provide cost confirmation and invoice.